Last updated: November 11, 2026

Caicos Water Fun Ltd (“Caicos Water Fun,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit caicoswaterfun.com, communicate with us, make or manage a booking, or authorize our internal Google Search Console reporting tool.

1. Who we are

Caicos Water Fun operates private boat charters and related water activities in Providenciales, Turks and Caicos Islands.

Business: Caicos Water Fun Ltd
Address: Unit A210 Regent Village East, Grace Bay Road, Providenciales, Turks and Caicos Islands, TKCA 1ZZ
Email: info@caicoswaterfun.com
Telephone: +1 850-888-2388

2. Information we collect

Information you provide

  • Contact information, including your name, email address, telephone number, billing address, and country.
  • Booking information, including the selected tour, requested date and time, number of adults and children, boat or package choices, pickup information, add-ons, preferences, and information entered in the optional Special Requirements section.
  • Communications you send to us by email, telephone, website form, survey, review, live chat, or another channel.
  • If you voluntarily submit a testimonial, your full name, email address, company name and website, testimonial text and headline, photograph, and star rating.
  • Transaction information, including booking amount, payment status, refunds, and limited payment-related details. Full payment-card numbers are processed by Stripe and are not viewed or stored by us.
  • Information reasonably needed to provide a safe and suitable charter. The optional checkout Special Requirements section may be used to disclose accessibility, dietary, allergy, medical, or other needs. Please provide only information that is necessary for your trip.

Information collected automatically

When you use the website, we and our service providers may automatically collect:

  • IP address and approximate location;
  • browser, device, operating-system, and language information;
  • pages viewed, links clicked, referral source, dates, times, and session activity;
  • booking-funnel and conversion events;
  • cookie identifiers, consent choices, and similar technical information; and
  • diagnostic, security, and performance data.

3. How we use information

We may use personal information to:

  • provide availability information and process, confirm, customize, manage, or cancel bookings;
  • process payments, deposits, refunds, and transaction records;
  • communicate about itineraries, pickup details, weather, safety, changes, and customer support;
  • provide requested services and respond to inquiries;
  • remember user preferences;
  • operate, secure, troubleshoot, and improve the website and booking experience;
  • measure website, advertising, and campaign performance;
  • prevent fraud, abuse, security incidents, or unlawful activity;
  • manage reviews, surveys, and customer feedback; and
  • comply with applicable legal, accounting, tax, insurance, safety, and regulatory obligations.

Where required by applicable law, we ask for consent before using non-essential analytics, advertising, or live-chat technologies. Essential technologies are used to provide requested website, booking, payment, security, and consent-management functions.

4. Cookies and similar technologies

We use cookies and similar technologies for website sessions, consent preferences, booking and checkout, payment security, analytics, advertising measurement, live chat, performance, and embedded content.

Our cookie inventory groups these technologies as follows:

  • Essential: consent preferences, website and booking sessions, and Stripe payment security and fraud prevention.
  • Statistics: Google Analytics and Microsoft Clarity, which help us understand how visitors use the website.
  • Marketing: Google Ads, Microsoft Advertising, the connected Omnisend integration, and Tawk.to live chat and visitor recognition.

Other website providers include QUIC.cloud and LiteSpeed for delivery, caching, and performance; Wordfence for website security; and third-party or linked content from services such as TripAdvisor, YouTube, Instagram, and other social platforms.

Where our consent controls apply, you can accept all optional cookies, reject non-essential cookies, or choose categories through the Cookie Preferences panel. You can also control cookies through your browser. Blocking some technologies may affect website functionality.

5. Payments

Payments are processed exclusively through Stripe. Stripe collects and handles payment-card information under its own terms and privacy policy. We may receive transaction identifiers, status, amount, card type or last digits, and information needed to reconcile bookings, address disputes, issue refunds, and prevent fraud, but we do not view or store full payment-card numbers.

6. How we disclose information

We may disclose information only as reasonably necessary to:

  • service providers that support website hosting, caching, security, booking, payments, email, analytics, advertising measurement, communications, and customer support;
  • captains and crew members who need information to deliver the booked service;
  • professional advisers, insurers, accountants, auditors, or legal advisers;
  • government authorities, regulators, courts, or law enforcement where required or permitted by law;
  • protect the rights, safety, property, and security of Caicos Water Fun, customers, staff, or others; or
  • support a merger, acquisition, financing, restructuring, or sale of all or part of the business, subject to appropriate protections.

Providers used in the current website configuration include Stripe, Google Analytics, Google Ads, Microsoft Clarity, Microsoft Advertising, Tawk.to, Omnisend, QUIC.cloud/LiteSpeed, Wordfence, and an email-delivery provider configured through WP Mail SMTP.

We do not sell or rent personal information, and we do not provide customer contact information to another business for that business’s own marketing. Depending on your location, advertising-cookie activity may be treated as targeted advertising, sharing, or a sale under applicable law. Where available, you may reject Marketing cookies through Cookie Preferences.

7. Google Search Console data and the Caicos Water Fun MCP tool

Caicos Water Fun operates a private internal desktop tool called Caicos Water Fun MCP to analyze the performance of caicoswaterfun.com in Google Search Console.

  • The tool requests only the read-only Google Search Console permission https://www.googleapis.com/auth/webmasters.readonly.
  • It accesses Search Console property and performance information such as queries, pages, clicks, impressions, click-through rate, average position, sitemap status, and indexed-URL status.
  • It uses this information only for internal website performance, search optimization, reporting, and troubleshooting for Caicos Water Fun.
  • It does not request permission to modify Search Console, submit URLs, change sitemaps, or alter the website.
  • OAuth credentials and tokens are stored locally in restricted, non-public files and are not committed to the project repository.
  • Search Console data is not sold, used for unrelated advertising, or disclosed to third parties except service providers acting for Caicos Water Fun, where necessary for security or legal compliance, or with the authorizing user’s consent.
  • An authorizing user may revoke access at any time through their Google Account permissions. Locally stored OAuth credentials and derived Search Console data are deleted when no longer necessary, upon a valid request where applicable, or when access is revoked, subject to required security, backup, legal, or reporting retention.

Our use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including its Limited Use requirements.

8. Marketing communications

Caicos Water Fun does not currently send promotional email, SMS, or WhatsApp messages. We may still send necessary transactional and service communications about inquiries, bookings, payments, itineraries, pickup details, weather, safety, changes, and customer support. If we introduce promotional communications in the future, we will update this policy and provide any consent and opt-out choices required by applicable law.

The website currently has an Omnisend integration connected, although it is not used to send promotional campaigns.

9. International processing

Caicos Water Fun operates in the Turks and Caicos Islands, while customers and service providers may be located in other countries. Personal information may therefore be processed in the Turks and Caicos Islands, the United States, Canada, the United Kingdom, the European Economic Area, or other locations where our providers operate. Privacy protections may differ between countries. We take reasonable steps appropriate to the information and service to protect information when it is transferred.

10. Data retention

We retain booking and customer records, including information entered in the Special Requirements section, for two years and then delete them, unless a longer period is reasonably necessary to comply with legal, tax, accounting, insurance, safety, fraud-prevention, or dispute-resolution requirements. Other technical, analytics, security, backup, payment, and transaction records are retained only for as long as reasonably necessary for their purpose and applicable obligations. When information is no longer required, we delete, anonymize, or securely dispose of it where reasonably practicable.

11. Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. However, no website, transmission, or storage system is completely secure, and we cannot guarantee absolute security. Avoid sending payment-card or unnecessary sensitive information through ordinary email or live chat.

12. Children

Our website and booking services are intended for adults arranging charters, and the website does not offer customer accounts. The person making a booking must be at least 21 years old. A booking may include children as guests, but checkout collects only the number of child guests, not their names, ages, birth dates, or other identifying details. We do not knowingly ask children to submit personal information directly. If you believe a child has provided personal information without appropriate adult authorization, contact us so we can review and delete it where appropriate.

13. Your choices and requests

Depending on your location and applicable law, you may be able to request access to, correction of, or deletion of personal information; object to or restrict certain uses; withdraw consent; or request a portable copy of information you provided. You may also reject optional cookies or adjust cookie choices.

To submit a request, contact info@caicoswaterfun.com. We may need to verify your identity. Some information may be retained where required for legal, tax, accounting, safety, fraud-prevention, or dispute-resolution purposes.

14. Third-party websites and services

The website may link to or embed third-party websites and services. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing information to them.

15. Changes to this policy

We may update this Privacy Policy to reflect changes in our services, technology, providers, or legal obligations. We will post the revised policy on this page and update the “Last updated” date. Where appropriate, we will provide additional notice or request renewed consent.

16. Contact us

For privacy questions or requests, contact:

Caicos Water Fun Ltd
Unit A210 Regent Village East, Grace Bay Road
Providenciales, Turks and Caicos Islands, TKCA 1ZZ
Email: info@caicoswaterfun.com
Telephone: +1 850-888-2388